1. Information we collect

We collect information in two ways:

• Information you provide to us: When you create an account or use the Platform, we may collect data such as your name, email address, mobile phone number, tax information (RFC, billing details), and any other data you voluntarily provide to us in order to operate the service.
• Technical information collected automatically: As you browse the Platform, we collect data such as your IP address, device type, browser, operating system, pages visited, and time of use. This helps us improve your experience. If you want to learn more about our use of cookies and similar technologies, you will find that information in the corresponding section of our website.
• Information from the SAT and authorized services: When you expressly authorize us, we may obtain information from the Servicio de Administración Tributaria (SAT) or other services you indicate to us, for the sole purpose of providing the service you contracted.

2. How we use your information

We use your information solely to:

• Provide and improve our services: automatic download from the SAT, issuance of invoices, generation of reports, and other Platform features.
• Process payments and comply with our legal obligations.
• Send you notifications, confirmations, and updates related to your account or the service.
• Personalize your experience within the Platform.
• Analyze the use of the Platform to optimize its operation.
• Address your inquiries and support requests through the support Chat available in your account's profile menu.

3. Your accounting and tax information stays in Tablia

For the technical operation of the Platform (for example, payment processing or server infrastructure), we may rely on specialized providers that operate under strict confidentiality agreements and access only the data strictly necessary for their operational function, without access to your accounting or tax information.

Likewise, we may share information when Mexican law so requires, such as upon an express request from competent authorities.

4. Storage and security

Your information is stored on secure servers with physical and technological protection measures. We apply security standards to protect your data against unauthorized access, loss, or alteration.

While no system can guarantee absolute security, at Tablia we work continuously to keep your data protected and we update our security measures as industry best practices evolve.

5. Your rights over your data

In accordance with applicable law, at all times you have the right to:

• Access the personal data we hold about you.
• Request the correction or update of inaccurate information.
• Cancel your personal data.
• Object to the use of your data for specific purposes.

To exercise any of these rights, write to us through the support Chat available in your account's profile menu within the Platform. Describe your request to us and we will respond within the time frames established by law.

6. Complete deletion of your data when you cancel your account

Deletion is carried out completely and irreversibly once your cancellation is confirmed. If you wish to request the deletion of your data without canceling your account, you can also do so at any time through the support Chat.

7. Changes to this policy

We may update this Privacy Policy when necessary. If we make relevant changes, we will notify you by email or through a visible notice within the Platform. The updated version will take effect the day after its publication.

You will always be able to consult the most recent version of this policy on our website.

8. Contact

If you have questions or comments about this policy, we are here to help you. Contact us through the support Chat, available in your account's profile menu within the Platform.